Achieving Outstanding in CQC Inspections

Preparing for a Care Quality Commission (CQC) inspection in general practice in England is a multifaceted process that demands attention to detail, robust documentation, and a culture of continuous improvement. To achieve an “Outstanding” rating, practices must not only meet regulatory requirements but also exceed expectations across all areas of patient care and organisational management. This guide provides an in-depth roadmap to help general practices achieve the highest standards in their CQC inspections.

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Access to COVID treatments for highest risk individuals

August 2023 – Important updates
Triage and Prescribing of COVID treatments will change on 21st August 2023.
Local Care Direct is commissioned to offer a community triage and prescribing service for high-risk adult patients in South Yorkshire
Patients aged over 16 under adult services will contact their GP practice in-hours, or else NHS111 out of hours, to request a referral to the community triage and prescribing service. The contacted service (GP or 111) should refer the patient.
Eligible patients who are unsuitable for oral treatment will be referred to their local Acute Trust by Local Care Direct.
A record of clinical intervention will be sent to the patient’s registered GP once the triage and treatment process has been completed.
Patients 16 or under with a paediatrician (including under 18’s still under paediatric care) will be treated by Sheffield Children’s Hospital via their paediatric specialist. They should not be referred to LCD but asked to contact their peadiatrician.

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