If someone requests access to online records on the patient’s behalf, they should be asked for evidence of their authority to act for the patient. This might be the patient’s written consent or the necessary legal authority (such as a certificate of Lasting Power of Attorney).
Guidance from the RCGP suggests that full access for those with parental responsibility should automatically be switched off when a child reaches age 11. Full access to the medical record via the NHS App will be available for those aged 16 and above.
The age at which a child becomes competent will vary and it will be important to keep any access by those with parental responsibility under regular review.
If someone with parental responsibility requests access to the records of a competent child, the child’s consent should be sought.